Our Story
Welcome to our Nautical Home
The NauticalHome mission is for all visitors and customers we come in contact with to feel good about doing business with us or by just stopping by. What makes people "feel good" is when they receive a service and/or product that exceeds expectations. We offer what some have called "refreshing service and quality!"
NauticalHome delivers upscale and unique nautical gifts and home decor products sold at competive prices with an emphasis on service and timely attention. Ask us a question, you might be surprised to get the answer, "we don't have that item", but you can count on us to get you pointed in the right direction. We figure in time you might just give us your attention.
All of the staff at Nautical Home are committed to providing the best customer experience possible and we will always approach our tasks with a "whatever it takes attitude" and take a personal interest in our customer's needs. We want to be your "Nautical Agents" and we will not be satisfied until you are. The NauticalHome promise is you will always get a quality product at a very competitive price coupled with personal service. We don't want to brag, but it's almost like you get it all for a lot less than you are used to paying!
We've done our homework, searching the world, to bring to you the finest quality home and garden products available today. The select brands we represent are only those companies who we have qualified to be exceptional in both quality and product support after the sale.
Our brands are among the best and most respected in the world. The common thread you will find throughout the products we offer is quality. Our promise is to deliver a product that exceeds your expectations both in virtue and service.
We also make it simple with an easy to use website where the price you see is always the price you pay...NO hidden charges or surprises at checkout!
A Little Bit About Us
We recognize the importance of product knowledge for our customers. Our sales representatives are highly trained and have a detailed knowledge of our product lines so they are able to assist you with your product questions before placing your order-if needed. If we don't have the answers we won't simply tell you what you want to hear; we will find the correct answers and return your inquiry promptly; usually within 1 hour. We promise not to mislead you and we will always strive to make our website as informative as possible for your online experience at Nautical Home. We are not perfect, so let us know if you find something we should change, we do listen.
If you are looking for something we don't have, send us a note customerservice@nauticalhome.com we'll see what we can do to find it and add it to our selection of quality brands.
Thank you for shopping at Nautical Home. You have my personal promise and guarantee that you will always receive a high quality product and excellent service at NauticalHome. If for any reason you are not satisfied with your experience or you simply want to share a positive experience please contact me directly at ron@nauticalhome.com. You can be sure you'll get a response and action if needed.
Best Regards,
Captain Ron Burdine
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